This Privacy Policy applies to the website www.afartextiles.com, operated by African Cottons Italia Srl, hereinafter also referred to as “AFAR,” “we,” “us,” or “our.”
We invite you to read this Privacy Policy carefully before using our website, creating an account, placing an order, subscribing to our newsletter, or contacting us.
We also recommend that you review the privacy policies of any third-party websites you visit through links on our website.
Information we collect
We may collect personal information from different sources:
- information you provide directly to us;
- information we collect when you visit our website, purchase our products, use our services, or view our online content;
- information we may receive from third-party service providers, where permitted by applicable law.
“Personal information” means information that, alone or in combination with other information, can be used to identify or contact an individual.
Information you provide directly to us
We collect personal information when you create an account, place an order, participate in offers or promotions, subscribe to our newsletter, contact us, or otherwise provide information through the website.
This information may include:
- name and surname;
- username and password;
- email address;
- billing and shipping address;
- phone number;
- purchase and order information;
- payment information, processed through secure third-party payment providers;
- communication and marketing preferences;
- any other information you choose to provide.
AFAR does not store full credit or debit card numbers on its systems.
Information we collect automatically
When you visit our website, purchase our products, or interact with our online content, we may collect certain information automatically through cookies and similar technologies.
- This information may include:
- the pages you view;
- the links you click;
- the type of browser and operating system you use;
- your IP address;
- the website you visited before arriving at our website;
- the promotional offers, newsletters, or links you interact with;
- information about how you use our website, products, and services.
How we use your information
AFAR does not sell, exchange, or rent your personal information to third parties.
We may use the information we collect to:
- process and fulfill your orders;
- create and manage your account;
- process payments for purchases and services;
- send order confirmations, shipping updates, and customer service communications;
- respond to your questions and requests;
- send newsletters, offers, new arrivals, promotions, and other marketing communications, where you have agreed to receive them;
- improve our products, services, and website;
- develop new products and services;
- analyze the use of our website and services;
- measure the effectiveness of our communications and advertising;
- protect our website, business, and customers from fraud, misuse, or unauthorized transactions;
- comply with legal, accounting, tax, and regulatory obligations.
Marketing communications
We send promotional emails only if you have provided your contact information and agreed to receive such communications.
You may stop receiving promotional emails from AFAR at any time by following the unsubscribe instructions included in our emails.
You may also contact us to ask that your information be removed from our marketing database.
As a registered user, you may view, correct, or update your personal contact information at any time through your account on www.afartextiles.com, where this function is available.
Your choices and access to your information
You may contact us to request access to your personal information, to ask that it be corrected or updated, or to request that we delete it, where applicable under the law.
You may also manage your communication preferences by using the unsubscribe link included in our promotional emails.
For requests concerning your personal information, you may contact us at:
info@afartextiles.com
customercare@afartextiles.com
We recommend that you do not disclose your password to anyone and that you do not save your login credentials on shared or public computers.
AFAR will never ask for your password in an unsolicited phone call or email.
Payment security
We use administrative, technical, and physical security measures designed to protect your personal information.
When sensitive payment information, such as a credit or debit card number, is collected or transmitted, we use industry-standard security methods. Payments are processed through secure third-party payment providers.
AFAR does not store full credit or debit card numbers on its systems.
Although we take reasonable steps to protect your information, no website, system, or company can absolutely guarantee the security of information transmitted online. Any information you send or submit through the website is transmitted at your own risk.
Cookies
We use cookies and similar technologies to improve website navigation, recognize access privileges, understand how visitors use the website, and help personalize the online experience.
A cookie is a small file stored on your computer or device when you visit a website. Cookies allow the website to recognize your browser and remember certain information.
We may use cookies to:
- enable essential website functions;
- keep products in your cart;
- recognize registered users;
- monitor how the website is used;
- improve website performance;
- personalize content, offers, and communications;
- analyze the effectiveness of marketing activities.
Most browsers automatically accept cookies. If you do not want cookies to be stored on your device, you can set your browser to refuse cookies before accessing the website.
Please note that some functions or services may not work properly if cookies are disabled. If you refuse cookies, you accept responsibility for any resulting loss of functionality.
Third-party service providers
We rely on third-party service providers to perform certain services on our behalf. For this purpose, we may share personal information with them only when necessary for them to provide their services.
These providers may help us:
- process orders and payments;
- ship products and manage deliveries;
- host and maintain our website;
- send emails, newsletters, and marketing communications;
- provide customer support;
- manage promotions or campaigns;
- analyze data and website performance;
- improve our products, services, and communications.
We provide service providers only with the personal information necessary for them to perform their services. We ask them to protect this information and not to use it for purposes unrelated to the services they provide to us.
Third-party websites
Our website may contain links to third-party websites. These websites are not controlled by AFAR and are governed by their own privacy policies.
AFAR is not responsible for the privacy practices, content, or security of third-party websites. We recommend that you review their privacy policies before providing any personal information.
User-generated content
Our website or online channels may allow users to submit content, including comments, images, reviews, contest entries, blog contributions, videos, or other materials.
Please remember that any information you submit in this way may become public. Publicly shared content is not covered by the same protections as information submitted privately through account, order, or customer service forms.
We recommend that you exercise caution when disclosing personal, financial, or other sensitive information.
AFAR is not responsible for user-generated content. User-generated content remains the sole responsibility of the person who submitted it.
Children’s privacy
We recognize the importance of protecting children’s privacy online.
AFAR does not knowingly collect personal information from children under the age of 13, and our website is not directed to children.
If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete that information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page. The updated Privacy Policy will take effect from the date it is published on the website.
Your continued use of the website after the updated Privacy Policy has been published means that you accept the revised version.
If you do not agree with the changes, you may stop using the website and contact AFAR to request information about the personal data we hold about you, where applicable under the law.
Contact
For any questions about this Privacy Policy, or to exercise your rights concerning your personal information, you may contact us at:
African Cottons Italia Srl
www.afartextiles.com
info@afartextiles.com
customercare@afartextiles.com